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26 August 2015
By John Robison, Slot Expert™
Gee, they must have my old address. I'm not getting my checks from the gaming industry.
But I'll admit that you're right. I can't prove that there aren't rigged slot machines on the slot floor. To do so would require inspecting every slot machine program to ensure that they do not contain any gaffes and then ensuring that every slot machine on every slot floor is running unaltered software. That is the nature of proving that something doesn't exist. You have to check everywhere.
Note that ensuring slot machines on the slot floor are running the proper software is what slot regulators do. If there is a conspiracy among casinos, slot regulators and slot manufacturers, it has to be the greatest conspiracy in history. With so many people in on the secret, it's nothing short of miraculous that no one has broken the omerta and gone public.
While it's true that many government employees have lied to the public, do you have any examples of slot regulators (or casinos or slot manufacturers) lying?
Many years ago (about 30), a slot regulator did claim to share a dirty secret about the slot industry. Ron Harris, a programmer with the Nevada Gaming Commission, gave a number of interviews about near misses on slot machines. He claimed that they are misleading to slot players and deliberately programmed into slot machines.
The problem is that near misses are not a secret, dirty or otherwise. They've been around for over a century since the first slot machines. Every time a symbol lands above or below the payline, you have a potential near miss condition. Granted, virtual reel technology gave the slot programmers the ability to make near misses more likely (and the Universal machines' secondary decision made near misses more likely still), but disclosing that slots have near misses is no disclosure at all. It's like saying that it's hot in Las Vegas in the summer.
Gaming regulators and operators and manufacturers say that having games that operate fairly is crucial to the slot industry. Because players can't see how the outcome is arrived at on an electronic gaming device the way they can see where a roulette ball lands or the numbers on the dice, players have to trust that the games are operating fairly. Players have to trust that the gaming regulators are doing their jobs. I hope that most players do believe that their gaming regulators are enforcing the slot regulations in their gaming jurisdiction. If you don't believe that the gaming regulators are ensuring that the games are not rigged, then don't play them.
Finally, thanks for giving me the opportunity to use this quote:
For those who believe, no proof is necessary. For those who don't believe, no proof is possible.
The source for the statement is an interview with an Indiana casino operator in John Grochowski's column entitled "Casino Can't Change Paybacks Easily" from a few years ago. The relevant excerpt from the article follows.
I asked a casino operator specifically if that [being able to download program changes to a slot machine remotely] was going to allow him to change games from day to night or big-crowd times to small-crowd times, and he said, no, the gaming board wouldn't allow it, and besides, he wants to see how a game performs before making a change. Once a change is made, he told me, it would be days or even weeks before the gaming board would approve changing the game again... a quick change of payback percentages, as opposed to a quick change of games [like from a slot to a video poker game], is something else. I don't expect regulators ever will buy into that idea... If a game is underperforming, the casino won't change the payback percentage. It'll install a new game instead. It might be quicker to install a new game than it is now, because it'll be easier and faster to do it. But under gaming board supervision, capricious changes of payback percentages aren't likely to happen.
Granted, I'm extrapolating from one jurisdiction to the others, but I've attended a number of regulator roundtable sessions at gaming trade shows and the jurisdictions have much in common, especially because most jurisdictions' regulations have New Jersey's regulations as a father and Nevada's regulations as a grandfather. Each jurisdiction has its own twist, but all jurisdictions share the related goals of protecting the casinos and the players. Regulators share ideas. For new technologies, they look to other jurisdictions to see how they dealt with the technologies.
In the article, John also said that the casino could not change paybacks on its own. Indiana and many other jurisdictions have a double-lock process. Two people, one from the casino and one a regulator, have to "turn their launch keys" in order to send a new payback program to a slot machine.
Downloadable technology matured during the recession. Machines supporting downloadable technology have not made many inroads into the slot floor. Casinos don't see the benefits as being worth the cost of beefing up their slot infrastructure to support the greater bandwidth needed to send program data as opposed to players' club and slot accounting data. If machines supporting downloadable games ever do have a significant presence on the slot floor, regulators may write specific regulations as to how frequently a machine can be changed, just like they wrote regulations limiting how frequently the symbol above and below a jackpot symbol can land on the payline compared with how frequently the jackpot symbol itself lands on the payline.
Send your slot and video poker questions to John Robison, Slot Expert™, at email@example.com. Because of the volume of mail I receive, I regret that I can't reply to every question.
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12 August 2015I’m a keno junkie. It seems to me that my favorite Game King keno machine is easier to hit playing nickels. When I use quarters it seems to pay less often. There is only one RNG per machine, right? Or is there one RNG for each denomination? And another variation on the same theme: I play Game Kings. ... (read more)
5 August 2015Your article in American Casino Guide mentioned that the slot managers would order chips to change the win rate on their machines. With electronic machines in place, I would think that win rate adjustments could be changed electronically rather than by ordering specific chips to control the machine. Is ... (read more)