Gaming Guru

Requesting win/loss statements online

Some casinos make it easy to request the statements online, but their rules state that you have to go to the casino and show them valid IDs to get a printed statement. Nothing sent by e-mail or US mail.

I guess the only advantage to requesting the statement online at these casinos is the you don't have to wait for the statement to be prepared.

Then again, preparing a win/loss statement is a common enough request that it should be easy for a slot club rep to generate the statement and it will probably take them longer to find a preprinted statement than to just print one on the spot.

Regardless of how easy a casino makes it to get a win/loss statement, players should keep their own win/loss diaries.

Best of luck in and out of the casinos,
John

Send your slot and video poker questions to John Robison, Slot Expert, at slotexpert@comcast.net. Because of the volume of mail I receive, I regret that I can't reply to every question.